Simply Better Career

Step 1: Application process

All available external vacancies are listed on our website and applications must be submitted via our J Trust Royal Job Search tool.

Once roles have closed to applications, a telephone interview may take place.

Be prepared, as this usually acts as the first stage prior to a face-to-face interview and during this call we will assess your communication skills, motivational fit, etc.

Step 2: Interview process

The most common form of interview at J Trust Royal is the Competency Interview. You can expect to be asked questions that are based on specific competencies valued by J Trust Royal.

A competency question will always ask you to provide a specific example and will be in this format; e.g. "Give me an example of a time when you delivered a project within a demanding timeframe."

Competency interview questions test what you have learnt, accomplished or experienced. They are based on the premise that past behaviour is the most reliable predictor of future behaviour. You can find out more information on the internet about competency interviews; however, a quick guide to answering competency questions is as follows:

• always remember to include an introduction to the example
• provide details of how you tackled the situation
• explain why you made the choices you did, and provide a summary of the outcomes of the example and perhaps the lessons you learned

Other topics that you can expect to be covered in a formal interview include your current role and responsibilities, your interests and motivations, your long and short-term career aspirations, your strengths and weaknesses, and your knowledge of the role and J Trust Royal.

Step 3: Candidate selection

Once a preferred candidate has been selected J Trust Royal will made a verbal offer and undertake a pre-employment check. This is mandatory for all new employees at J Trust Royal and involves:

• a sanctions check,
• a criminal record check (from The Ministry of Justice),
• a physical check (from The Ministry of Labour),
• an identity check,
• a legal right to work check, and
• employment verification checks.

Role specific mandatory checks may also be required based on regulatory and legal requirements.

After the checks have been satisfactorily completed J Trust Royal will proceed with the job offer by supplying you with a Letter of Offer in writing.

Submit a strong application

• Prepare a clear and concise resume that:
  • Lists your unique attributes for the role and where you want to take your career.
  • Lists your work experience to date (starting with the most recent role). Don't forget to include your achievements rather than just your responsibilities.
  • Lists your qualifications.
  • Includes your contact details.
• Submit your resume with a covering letter that briefly introduces who you are, your relevant experience, and your reasons for applying for the role.
• Always use a spell-checker or dictionary.
• Be factual and keep the formatting simple.

Impress at your interview

Preparation is the first essential step towards a successful interview.

• Know the exact place and time of the interview, the interviewer’s full name, the correct pronunciation and his/her position title.
• Ensure you have reviewed the role mandate or job description in detail and have a clear understanding of the position, the responsibilities, and the competencies required.
• Understand the values, products and services as well as growth potential.
• Prepare some questions to ask during the interview. Remember, this is your opportunity to find out as much as you can about the position, the work environment and growth and development prospects.

Some examples of questions you might ask:

• What are the major challenges in this role?
• What would a standard day in this role involve?
• What would make someone successful in this role?
• What training and development would I be offered if successful in this role?
• Who are your main competitors and how do you differentiate yourself from them?
• What are your business objectives for the area?

Here are some things to do and some things to avoid doing during your interview: