As a customer you may be seen as a target for fraudulent activities. Please familiarise yourself with the types of fraud and scams that exist and then arm yourself with information and tools to better protect yourself and your money.

Report a lost, stolen or misplaced card

Call our 24/7 Customer Care Centre: +855 (0) 23 999 000

Report a hoax email or suspicious message

Send us an email ccc@jtrustroyal.com

Report fraudulent or unusual activity

Call us immediately: +855 (0) 23 999 000

This information seeks to raise awareness and provides general information only. It may be necessary or appropriate to ensure that measures are taken in addition to, or in substitution for, the measures presented having regard to your particular personal or business circumstances.