Contact Us

Connect with us to learn more or share your feedback.

Enquiry Form

Enquiry Form

Enquiry Form

Reach out to us for sales, support, or general inquiries.

Feedback Form

Feedback Form

Feedback Form

Your feedback is important to us. It helps us ensure we’re providing you with the best possible products and service.

Locate Us

Locate Us

Locate Us

Find our nearby Branch or ATM location

For Personal & Affluent customers

For Personal & Affluent customers

Customer Care Center (24/7): 

  • 023 999 000
  • 011 999 003 (Cellcard)
  • 015 999 074 (Smart)

Email: ccc@jtrustroyal.com

For Business & Corporate customers

For Business & Corporate customers

Business Support Center: 

  • 023 999 255
  • 011 999 173 (Cellcard)
  • 015 999 174 (Smart)

Mondays – Fridays (8 am - 5 pm)

*excluding public holidays

Email: businessservice@jtrustroyal.com