Phnom Penh, 25 June 2026 - J Trust Royal Bank has officially signed a Memorandum of Understanding (MoU) with VIP Care Medical Service, a premier medical concierge service provider. This collaboration establishes a strategic framework titled “Priority Health: Where Your Wealth Meets Your Wellbeing,” aimed at elevating premium lifestyle and health benefits for the Bank's valued customers.

The signing ceremony, which took place at the J Trust Royal Bank Head Office, was presided over by Oknha Ros Dynet, Chairman of VIP Care Medical Service, and Mr. Siv Hornpiseth, Chief HR & Marketing Officer Human Resources of J Trust Royal Bank, alongside other senior management representatives from both institutions.

Under this new initiative, J Trust Royal Bank customers will gain exclusive access to end-to-end medical concierge support, specialized health screenings, and world-class medical coordination at Malaysia’s premier medical institutions, notably Sunway Medical Centre Damansara and Thomson Hospital Kota Damansara.

From a strategic business perspective, J Trust Royal Bank recognizes that long-term business resilience and financial wealth are unsustainable without physical well-being. By integrating these elite medical privileges into its card services portfolio, the Bank aims to look beyond traditional transactions, acting as a catalyst that de-risks and improves the daily lives of its customer network.

Speaking at the signing ceremony, Mr. Siv Hornpiseth, Chief HR & Marketing Officer Human Resources, J Trust Royal Bank stated that "financial services should go beyond transactions to directly protect and improve daily lives. Through this partnership, we are adding critical value to our portfolio by providing secure, efficient, and convenient payment solutions via J Trust Royal Visa Cards that will help streamline the patient’s experience. Our goal is to make healthcare payments easier, highly accessible, and financially seamless for our customers and their families."

For many Cambodian families, accessing specialized healthcare overseas is a critical, life-saving necessity when serious health adversity arises. However, navigating unfamiliar international healthcare systems, managing complex appointment booking networks, and coordinating logistics can be deeply challenging, stressful, and disruptive.

Oknha Ros Dynet, Chairman, VIP Care Medical Service, also aligned that “seeking specialized medical treatment abroad can be incredibly overwhelming for families. As a medical concierge service provider, we have optimized our network with top-tier institutions like Sunway Medical Centre Damansara and Thomson Hospital Kota Damansara to eliminate traditional barriers. Through this collaboration, the customers will step into a fully facilitated care system—complete with personalized appointment booking, premium airport-to-hospital transit, and VIP guidance at every turn.”

This partnership will unlock premium benefits and seamless travel logistics for J Trust Royal Bank customers when paying with J Trust Royal Visa Cards:

  • Sunway Medical Centre Damansara: Cardholders will benefit from a 10% discount on Health Screening packages, accompanied by complimentary round-way airport and hotel transfers, Meet & Greet services, and dedicated translation support.
  • Thomson Hospital Kota Damansara: Cardholders will receive essential one-way and round-way airport or hotel transfers, VIP escort services, and an exclusive promotional offer of a complimentary one-night hotel stay when signing up for the "Vitality Escape Health Screening Package."
  • Specialized Emergency & Travel Services: The partnership provides specialized access to private charters and air ambulances for critical situations, alongside a 5% discount on Malaysian day tours for cardholders holding valid hospital appointments.