Visa Debit Cards
Spend your money anytime, anywhere Visa is accepted.
J Trust Royal is pleased to partner with Visa to offer our customers a convenient and secure debit card linked to your J Trust Royal transaction account.
Card Design Options
We are pleased to introduce the following card designs for your preference.
Features & benefits
Simple shopping
A Visa Debit Card offers all the convenience of a Visa Credit Card for local, international and online purchases, but deducts your purchases from your available balance. Your bank account is debited the same day as you make your purchase, thereby ensuring you have greater control over your finances and never overspend on your available funds.
Safer spending
The Visa Debit Card keeps your money safer in many ways. Not only can you carry less cash, but your transactions are securely supported by a built-in EMV (Europay, Mastercard, Visa) smart chip, which is the global standard for chip-based card transactions. When you do need cash, your card doubles as an ATM card, giving you access to more than 2 million local and global Visa and PLUS ATMs.
Frequently asked questions
The J Trust Royal Visa Classic Debit card is our standard debit card for eligible everyday transaction accounts. It offers customers the convenience of access to the worldwide Visa network, allowing you to shop online, locally, overseas, or over the phone with your own money. Knowing you’re spending money directly from your transaction account provides many customers with greater financial control over their spending.
The J Trust Royal Visa Classic Debit Card is available for customers holding a:
- The ONE Account
- Personal Cheque Account
The J Trust Royal Visa Premier Debit Card is available for customers holding a Premier account.
The J Trust Royal Visa Classic Debit Card can be used to:
- Make secure transactions at any Visa merchant worldwide, including in Cambodia, online, over the phone, and via mail orders, and
- Withdraw cash at Visa and PLUS ATMs worldwide (J Trust Royal Bank ATMs are part of the PLUS ATM network).
The transaction amount is directly debited from your account that is linked to the card the same day as the transaction occurs.
The J Trust Royal Visa Classic Debit Card comes with a comprehensive range of security features including:
- Enhanced EMV-Dynamic Data Authentication Smart Chip that offers a global standard of security;
- Continuous fraud monitoring to identify any suspicious activity and help prevent unauthorised transactions;
- The option to either permanently cancel or temporarily block your card the instant you notify the bank that your card has been stolen, lost or misplaced; and
- New and replacement cards are issued as de-activated (blocked) cards to prevent the risk of unauthorised signature-based transactions. You can conveniently and instantly activate your card by calling our 24-hour Customer Care Centre at +855 23 999 000.
Please notify the Bank immediately by calling our 24-hour Customer Care Centre on +855 23 999 000.
Your daily spending limits are subject to the available balance in your linked account or up to US$2,000 for J Trust Royal ATM withdrawals and US$9,999 for electronic transactions for general banking customers.
If necessary, you can discuss with us the possibility of increasing or decreasing your limits. Please contact us if we can help you further.
No, the replacement card will be issued with the default settings unless you specified otherwise at the time you requested your new card. Please refer to the previous question for the default settings or contact us if we can help you further.
How to apply
| STEP 1 | Visit your nearest J Trust Royal branch and talk to one of our friendly Personal Bankers. |
| STEP 2 | Open a J Trust Royal transaction account (if you do not yet have one) that will be linked to your debit card. |
| STEP 3 | Fill out an application form with help from our friendly staff. |
| STEP 4 | Show valid identification: your national identity card or passport.* |
| STEP 5 | Later, you simply collect your Visa Debit Card from the branch where the account was opened. |
*Non-Cambodian citizens must show further identification: passport with a visa valid for at least six months.
For your reference
While all documentation is completed in our branches we also know that it can be helpful to know what to expect before you arrive. Here are the forms and other relevant documents used to apply for a debit card. You don’t need to complete the forms before you come in – our friendly staff are there to help you.
Helpful forms & documents
- Transaction & Deposit ver Jun 2022 (ENG)
PDF 188 KB
Security Matters
At J Trust Royal Bank we are serious about security
All our J Trust Royal Visa Debit Cards have an embedded Enhanced EMV-Dynamic Data Authentication Smart Chip that offers a global standard of security.
We have continuous fraud monitoring systems in place to identify any suspicious activity and help prevent unauthorised transactions. Please keep your contact information with us up-to-date so that we can reach you quickly if suspicious activity is detected.
Our digital banking tools, while simple to use, also incorporate a range of security measures. We manage a security network, use applications from approved vendors with secure coding practices, and conduct regular penetration testing through a third party security firm to protect customers against malware.
Customer Care Centre: +855 (0) 23 999 000
Call us immediately to report lost, stolen or misplaced cards or compromised pin numbers. We can temporarily block or permanently cancel your missing card and organise for a new card to be reissued.